Vintage Jewelry Showcase

Designer vintage and gold jewelry showcase
Member since January 2008 View Profile

Specializing in vintage designer jewelry (Sherman, Weiss) , diamond & gemstone rings and vintage gold jewelry

Terms of Sale

 
Our Service Pledge To You:
We respond to all emails and orders within 24 hours. If you don't hear from us, or don't get an invoice after you have placed a purchase order, please check your SPAM mail in case our invoice or reply has landed in there. We always reply to your emails and always send out invoices directly from Ruby Lane within a few hours of receiving your purchase order. If you haven't had any response from us in 24 hours, please call us on (905) 318 - 6619. Our customers are most important to us.

We guarantee the authenticity of all our items.

All our gold items are tested via standard acid testing, even if stamped with a karat content, and all diamond jewelry is tested via our DIAPRO Jem-II Diamond Tester. We also occasionally have fully certified appraisals with some of our high-end pieces, which are always provided to you with the item.

We will bend over backwards to assure your satisfaction as we want happy repeat customers. Thanks for looking and shopping with us.
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Because of possibility of loss or theft in mail, we will only ship items fully insured and traceable. We charge only $1.50 for our packaging. All other shipping costs are the actual rates quoted by Canada Post.

Restocking Fee:
We do not charge a restocking fee but items must be returned at buyer's expense in their original condition. Items must be returned with insurance and tracking, marked as "returned merchandise" so that we can issue refund. We adhere to Ruby Lane's Policy on all returns as outlined here: http://www.rubylane.com/ni/popup/rp.html

Please note: if you are doing layaway and cancel your order once payments have begun, we will retain 15% of the item price for possible loss of a sale over the period of the layaway.

Other Information:
In all cases, we prefer payment via online INTERAC for our Canadian customers. Please enquire.

In all cases, payments made via PayPal MAY incur small additional processing fee to cover PayPal fees.

PLEASE BE AWARE THAT WE ARE NOT RESPONSIBLE FOR ANY DUTIES or TAXES IMPOSED BY YOUR COUNTRY OF RESIDENCE. BUYER MUST PAY ANY SUCH LEVIES.

We accept:

* Online ·        * Traditional ·   Other online paymentOther Payment Method (see Terms of Sale) ·   Money Order ·   Personal Check