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Rebel Wishes you A Happy Shopping Day ! We Do Combine Shipping On Multiple Orders!
Terms of Sale
Our Service Pledge To You:
We will email you promptly and ship within 24 - 48 hours of payment notification . We pack well and offer a range of shipping options for small parcels so you may choose the option best suited for your budget. We try to combine your shipping fees on multiple purchase orders when possible. We encourage you to email us with your feedback when you receive your parcel. We hope your shopping experience is a Positive one and we will do all we can to ensure that you are 100 percent Happy with your Treasures! Best Wishes!
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
We ship Via Canada Post . Options are: To USA Small Packet Surface , Airmail Insured up to $ 100.00 USA or Tracking & Insured Expedited also used if over wight for small packets. To Canada : Regular Parcel or Xpresspost and if you require Priority Courier with 2 days shipping please do inquire for shipping fee . We ship insured with signature . To International Locations: Amall Packet Airmail or Surface for over wight items Xpresspost International (9 business days) Please note: International & Within Canada fees May be slightly higher and therefore, please email me with your location and Zip Code / Postal Code for shipping costs. We ship via Airmail with approx 2-3 weeks delivery time or Surface with 4-6 weeks delivery time! All Canadian orders are shipped insured with signature and tracking number amd shipping from my area to any Canadian Provience will be slightly higher than USA shipping. Note: We pride ourselves on our careful packaging and therefore, If the parcel appears large it is due to bubble wrap and popcorn. Canada Post Charges Cubed Mesurement Size by (Length , Width and Dimension) and Weight. and therefore, some shipping charges may seem high, please keep in in mind that we pack out treasures very well so they arrive at your home in good vintage condition. Please Note: We cannot accept The Green U.S. postal Money orders stating negotiable only in U.S. & possessions as they will not clear in Canada. We can accept the Pink International U.S. Postal Money Orders. Please remember your parcels are being shipped from Canada and therefore, they may take a little longer for delivery. We also require your telephone number to be applied to the Customs Form as U.S. Customs is now asking for this information. Please pick the option best suited to your needs and email us upon purchase with your choice! Some items are shipped with price included and will be shipped via surface small parcel. Many Thanks!
Restocking Fee:
We do not charge a Re-Stocking Fee. We simply ask that you return the item in the same condition and in the same wrapping and packaging as received . We also ask when you return the item to use the same phrasing and amount as per the Custom form we sent out. You are responsible for return postage. We do not refund your return shipping costs and non-recoverable fees paid through Paypal.
Many Thanks!
Other Information:
Note: If you use a credit card while paying with PayPal your invoice will show a charge as Toriesjems. We Have a Wish List and if you do not see an item in our Shop, please do feel free to email us with your request. Please note due to the Large List of Banned Items we can only ship Costume Jewelry to Italy and it must be insured so please email us for postage fees before placing an order. We cannot ship Platinum, Gold Coral and or any items made with Human Hair.
We accept:
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