Ruby Lane: Antiques & Art, Vintage Collectibles, Jewelry
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RubyLane Logo Ruby Lane Home > VENUS Vintage Jewelry > Terms of Sale
VENUS Vintage Jewelry
VENUS Vintage Jewelry
Vintage Jewelry Too Distinctive to Overlook!
Member since March 2007 View Profile

New Stock Daily, Fresh SALE Items! Combined shipping on multi-item orders, Fast & friendly service worldwide!

Terms of Sale

 
Our Service Pledge To You:
We reply to all queries and confirm all orders as soon as possible, reliably within 24 hours. We strive to depict items realistically and provide complete and accurate descriptions. Your satisfaction and repeat business are what keeps me going!
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Buyer pays for actual shipping and insurance as quoted when order is confirmed by us. I ship by USPS and normally use Priority Mail for US shipments unless you would prefer another USPS service. International shipments are quoted based on your preferred service choice. Any automated shipment quote shown at the time an item is ordered is a good estimate if you are purchasing just that single item. I will be glad to ship multiple items together to reduce costs for you.

Our shipments are packed to give the buyer absolutely no worries about carrier theft or pilferage. I ship orders within 2 days of payment clearing. PayPal purchases will be shipped to verified/confirmed credit card billing addresses ONLY; please ensure that you give the correct shipping address on your Ruby Lane purchase order.

Please feel free to inquire as to the Shipping and Insurance costs for any item; your Zip Code for domestic destinations or your Country and Postal Code for international destinations.

5% sales tax added for MA buyers unless exempt and completed signed form is included with payment.

I package all items carefully. Should any item be damaged in shipment, please contact me immediately for instructions on how to initiate an insurance claim. I will be happy to assist in this. Always be sure to retain all original packaging if a claim is to be made as the shipping agent will request to examine it. Please see the store Return Policy for details; we reserve the right to charge a 10% restocking fee for returned items.

Restocking Fee:
We reserve the right to charge a 10% restocking fee.

Other Information:
We are happy to accept PayPal payments. If you select that form of payment we will send you an invoice promptly from our PayPal email account (this is a different email name than the one use for store correspondence.)
Massachusetts sales tax of 5% is applied on all orders shipped to that state.

We accept:

* Online
·   Make payments with PayPal using Visa, Mastercard, Discover, AMEX
 
 
·   Other online payment
 
 
* Traditional
·   Money Order
·   Personal Check
·   Cash