Urban's Mine

Join the joy of the 1000's who have explored Urban's Mine!
Member since November 2007 View Profile

Holidays are here! 1000's of Customers rave about how fast we ship and how well we pack your treasure!

Terms of Sale

 
Our Service Pledge To You:
We take pride in our Customer Service and Attention to Detail in our Store or our any of our other On-line Businesses. We have finalized literally thousands of on-line sales all with Buyers that are very pleased.

Prompt, Courteous, and Honest Customer Service is our HIGHEST PRIORITY.
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
SHIPPING INSTRUCTIONS:

We will respond to Shipping information requests and Invoices promptly.

We will send an Invoice with EXACT shipping charges.

For Heavier items, WE WILL USE FEDERAL EXPRESS GROUND FOR ADDITIONAL SAVINGS!

We will combine Shipping Charges to save money on multiple purchases.


Insurance is recommended on purchases of glass or porcelain.

Restocking Fee:
Our shop does not have a restocking fee.

Other Information:
California Resident are required to pay 7.75% sales tax.

We accept:

* Online ·        * Traditional ·   Money Order ·   Personal Check ·   Cash