Under the Sea

A Sea of Vintage Jewels ~ Spectacular Aerial Ocean Bottom & Coastal photographs
Exclusively on Ruby Lane. Member since April 2008 View Profile

RARE Chanel Sautoir is here!!! ~ Plus, Christmas items coming in!

Terms of Sale

 
Our Service Pledge To You:
We respond to all questions & orders within 24 hours, unless there is a special note on our shop page (vacation, funeral, etc.). We guarantee the authenticity of all our items.
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Vintage jewelry is sent USPS priority mail, insurance required (you have the option of waiving insurance - at your own risk - for certain lower priced items). Some smaller, less valuable items may be shipped first class, upon request. Jewelry is shipped within 2 business days of payment (usually the next day), unless our shop has an update that says otherwise (vacation, family emergency, etc.) or you are contacted by the shop owner regarding a reasonable delay. Express delivery will cost extra. Ask shop owner for price quote. I pack my jewelry very well, so that it has the best chance to arrive to you in perfect condition. Insurance is required to protect your investment, because sometimes unfortunately, damage in shipping does happen.

If you choose not to insure your item in shipping, it is your risk, so our shop cannot be held responsible for damages. For international mail, only priority mail insurance covers your purchases for damage. First class insurance only guarantees that your package will arrive in your mail box. Again, it is a risk you take by choosing the cheaper shipping option. Priority mail international is expensive (Usually $18-$26), but it protects your jewelry investment. It's your choice.

Artwork is professionally packed, insured and shipped via UPS ground. Expedited delivery will cost extra. Ask shop owner for price quote. We are happy to get your item(s) to you more quickly if you need it.

Returns are required to be shipped within three days of receipt on your end, and the merchandise must arrive to us in the same condition as when it was shipped from our shop. Returns must be shipped to us priority mail with insurance. Customers need to contact the shop owner before making any returns.

Restocking Fee:
We charge a 10% restocking fee on all items returned, priced at $250 or less. All items priced more than $250 will be charged a flat $30 restocking fee.

Other Information:
PAYMENT IS REQUESTED PLEASE WITHIN 5 DAYS. (Personal checks or money orders are expected to arrive within 7-10 days.)

CREDIT CARD PAYMENTS
Credit card payments are accepted through PayPal (most credit cards accepted) and only Visa/Mastercard through our shop's credit card machine.

You can pay through PayPal even if you don't have a PayPal account! I will send you an invoice, and then PayPal will walk you through paying for your item(s) with your credit card (Visa, Mastercard, American Express and Discover). PayPal protects your credit card information during the transaction, and then dumps your info once the sale goes through. It's very easy...just a few clicks and typing in your information!

LAYAWAY Plan & Policies:
We do offer Layaway, so please do inquire about how we can help you finance your wish list! Typically, we require a 33% down payment, and then we'll work with you on setting payments and timeframe so you can pay off the balance without worry. Layaway items do require fairly prompt payments within these agreed upon guidelines. If follow-up payments (for remaining balance) are not made within a reasonable amount of time after the due date(s), the buyer will forfeit their down payment and the item will be returned to our shop for sale. If you run into a problem with making your balance payments, please do contact us. We will do our best to work with you so we can finalize the sale and you can enjoy your item.

INTERNATIONAL CUSTOMERS: SHIPPING & CUSTOMS
Customs prohibits the shipping of jewelry to some international countries...or some require shipping by Priority Mail International. If an international order is placed and I cannot fulfill it, please understand I am following rules and regulations established by our government (and probably yours). If you choose not to pay the higher price for International Priority shipping, you are taking a risk. Even if it's insured with first class, that only guarantees the package arrives in your mailbox. Only Priority Mail International covers your purchase for damage in shipping. Please consider this when making a choice on shipping options. If a package is stuck in customs, shipped first class international, our hands are tied. We have no way of finding out how long your package will be held. Even shipped priority, sometimes we are not able to get definite information as to when your package will be released. We will do our best to help locate your package (Priority mail).

We accept:

* Online ·        * Traditional ·   Money Order ·   Personal Check ·    Discover Card ·    American Express ·    MasterCard ·    Visa