The Stone Ridge Emporium

Unique Collectibles, Jewelry, Swarovski Crystal, Vintage Items & SO Much More!
Member since February 2002 View Profile

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Terms of Sale

 
Our Service Pledge To You:
We want all our customers to be happy with our service as well as with their purchase. So if you have any questions, please email us and we will contact you as soon as possible. Or for quicker service, call us at the telephone number listed.
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Please email us your zipcode so we can check on which method of shipping is cheaper for you since the Buyer pays for actual shipping, handling and insurance either through U.S. Mail or UPS. We can package several small or similar items together for the best mailing/shipping costs.

PLEASE notify us as soon as possible if you decide not to purchase the item. There are other customers out there who may want that item and can't buy it because we are holding it and still waiting for your payment. If you have any questions, ask BEFORE you buy.

INTERNATIONAL BUYERS: Please email first for shipping information and costs. In some cases, the cost of shipping is a lot more than the cost of item you are purchasing.

Restocking Fee:
Our shop does not have a restocking fee.

Other Information:
Money orders, cashiers checks and personal checks are always preferred but we also accept paypal - HOWEVER NOTE: Paypal is not accepted on Swarovski annual editions, diamond jewelry, vintage Barbies or consigned items.

We can arrange for layaway on more expensive items. Please email first for details.

NOTE a change in the SWAROVSKI CRYSTAL RETIREMENT POLICY - now when a piece is announced for retirement, production of that piece will cease IMMEDIATELY - the only pieces still available may be those already in stock at that time.

IF PAYMENT HAS NOT BEEN RECEIVED WITHIN TEN DAYS, we will email you a reminder. If we still don't hear from you or receive payment, your order will be cancelled and the item(s) will be relisted for sale. Please be courteous: If you change your mind, email us to let us know so we can relist the item(s)promptly. Your cooperation would be greatly appreciated.

We accept:

* Online ·        ·   Other online payment     * Traditional ·   Other online paymentOther Payment Method (see Terms of Sale) ·   Money Order ·   Personal Check