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Dedicated to Finding Value as well as Beauty!
Terms of Sale
Our Service Pledge To You:
We will respond to all inquiries within 24 hours, and we guarantee our integrity and customer service commitment.
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
We use a professional packing and shipping service to safeguard your precious purchase. We require insurance as our items tend to be as fragile as they are lovely. We ship within 24 hours of receiving payment.
Restocking Fee:
We charge a 10% restocking fee on all returned items.
Other Information:
All Connecticut Residents will be charged the appropriate Sales Tax.
We accept:
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