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Terms of Sale
Our Service Pledge To You:
I go out of my way to describe all items honestly, and to price items fairly. Will gladly combine shipping on multiple purchases when packaging permits. I take care to wrap all packages very careful, and try to respond to all orders within 48 hours.
I ship to Japan, England, Germany, Canada and a few other International countries, I accept only Payments made by International Postal Money Order or by PayPal from any International country. Payment must be made for the cost of item plus shipping. I will not accept payments that are made for more then the charges I gave.
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
UNLESS SPECIFICALLY STATED SHIPPING IS NOT INCLUDED IN THE PRICE. Buyer pays for all shipping and handling costs and insurance if it is desired. I am not responsible for damage if Insurance is not wanted.
Shipping is based on the buyers Zip Code Address, and the weight of the item.
I ship using USPS - United States Postal, I can ship using Parcel Post, Priority & Express Mail. For my international buyers please ask for a shipping quote, I will try and get the best price available, also I am not responsible for damage if Insurance is not wanted.
Restocking Fee:
We charge a 20% restocking fee on all items returned.
Other Information:
Please do not send payment before I have contacted you with the total due including shipping and handling costs, and Insurance if you want it. I am not responsible for damage if Insurance is not wanted.
Payments from outside of USA must be made by Paypal (you have to have an account to use PayPal), or I will accept an International Postal Money Order made payable to me. Payments made by PMO, shipping will be delayed until I receive the Postal Money Order, then I will ship right away.
I will accept USA personal checks. If you pay via check shipment will be held for 10 days. Should your check bounce there will be a $30.00 NSF Fee. Payment must be received within 10 days of purchase date unless other arrangements are made. I ship within 48 hours of all goods paid through Paypal. Payments made by check, shipping will be delayed until check clears my bank.
We accept:
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