The Vintage Heart

Heirloom jewelry with Charm and lots of heart...
Exclusively on Ruby Lane. Member since February 2008 View Profile

~Featuring Sterling Charms and Creative Vintage Charm Bracelets~Free 1st Class Shipping!

Terms of Sale

 
Our Service Pledge To You:
We do our best to describe each piece accurately and honestly. Normal signs of delicate wear may be on some vintage pieces. If for some reason you are not happy with your purchase please contact us within 3 days of receipt and we will try our best to resolve any concerns to the best of our ability. We want all our customers to be happy with their jewelry!
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
FREE SHIPPING: We ship FREE USPS First Class Mail with delivery confirmation included for all US ORDERS ONLY. All items under $50.00 will have insurance optional at $1.70. All items over $50.00 insurance is required. Payment expected within 5 days. Multiple purchases will be COMBINED for discounts and the purchase order will be adjusted before payment. Please wait for the combined purchase order. Thank you!

INTERNATIONAL: We ship USPS First Class Mail International at $3.00 for all orders combined UNDER $60.00. Any purchase or combined purchases over $60.00 will be sent Priority Mail International with REQUIRED insurance included. I will add the shipping amount to the purchase order at point of purchase. Please ask for quote if unsure of USPS Priority Mail Rates for your country. Rates vary based on country from $17.00 to $25.00.

We ship within 24 to 48hrs.We are not responsible for uninsured lost or damaged items from the post office though we have not had a problem in the past. Please allow time for your item to go through customs for international buyers. If you have any questions about our shipping policy do not hesitate to ask.

Restocking Fee:
We charge a 10% restocking fee.

Other Information:
All items will be packed securely and come in a lovely gift box or pouch.

We accept:

* Online ·        * Traditional ·   Money Order ·   Personal Check