Ruby Lane: Antiques & Art, Vintage Collectibles, Jewelry
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RubyLane Logo Ruby Lane Home > The Old Grey Mare > Terms of Sale
The Old Grey Mare
The Old Grey Mare
From fine antiques to fun and funky vintage treasures. Great tins, wonderful horse and dog things!
Exclusively on Ruby Lane. Member since July 2005 View Profile

Listing old treasures this week, layaway now for the holidays. I'm proud to be a Ruby Lane Platinum shop!

Terms of Sale

 
Our Service Pledge To You:
I will respond to all questions or orders within 24 hours, and usually less, except on some Sundays. As a successful, full time antique dealer, I stand behind all my merchandise and guarantee its authenticity. Your pleasure in the items you purchase from me is my primary concern, and I try hard to keep my prices reasonable and affordable. I am dedicated to client satisfaction--for me, there is only one kind of client--a happy one! I offer discounts to all repeat buyers on Ruby Lane, just as I do in my shop and at the antique shows. I'm happy to arrange layaways to suit your needs, at no extra charge. I'm proud of the repeat clientele that I have built up over the years, in my bricks and mortar store and at the antique shows, so I am delighted to have built a repeat business of satisfied clients on Ruby Lane as well. Please do not hesitate to contact me if I may be of any assistance.
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Please make all checks or money orders to Dexter Grass.

My goal is to ensure that the items you purchase arrive with you safely and in a timely manner. I do not charge a handling fee when shipping, you pay only my costs for shipping and insurance, which is required on all items. I am experienced at shipping worldwide, and happy to do so, with just a few exceptions.
Layaways are available, and can be tailored to suit your needs. I will be happy to work with you in any way that I can, and of course, there is no charge for layaway.
It's always been my desire to offer quality at an affordable price. I am dedicated to client satisfaction and I am proud to have built up many happy, repeat clients over the years. Repeat buyers always get a discount on all future purchases, so make sure to remind me that you have bought in the past.

Restocking Fee:
I do not charge a restocking fee on regular sales, I will cheerfully accept any return with a no hassle refund of your purchase price.
Due to my liberal, no charge layaway policy, designed to suit your needs, uncompleted layaways will have money refunded, less a 20% cancellation fee.

Other Information:
Texas buyers must pay 6.75% sales tax, unless a valid sales tax number is provided. Layaways can be arranged to suit your needs.
Please make all checks or money orders to DEXTER GRASS.

We accept:

* Online
·   Make payments with PayPal
 
 
* Traditional
·   Money Order
·   Personal Check
·    Make payments using your MasterCardMasterCard
·    Make payments using your VisaVisa