Ruby Lane: Antiques & Art, Vintage Collectibles, Jewelry
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RubyLane Logo Ruby Lane Home > The Antique Chasers Shop > Terms of Sale
The Antique Chasers Shop
The Antique Chasers Shop
Welcome!! Browse & Enjoy Our Shop Made Up Of A Variety Of The Usual To The Unique Collectibles!
Exclusively on Ruby Lane. Member since December 2002 View Profile

Free Shipping on All Jewelry Within Our Shop & U.S.A. Only! (Includes Cameos, Too!) Check It Out Now! Limited Time Only!!

Terms of Sale

 
Our Service Pledge To You:
We respond to all orders within 24 hours. We guarantee the authenticity of all our items, and stand behind them. If any questions, please feel free to email us! Please see our shipping and restocking policy sections if not satisfied!
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Buyer pays for actual shipping, handling and insurance. Shipping Confirmation is free on all items in our shop! We usually ship Priority Mail or 1st Class & sometimes Parcel Post, whichever choice saves the customer shipping costs & the safest way to ship. We also use UPS on a few of our items! However, due to where we live the nearest UPS drop off location is quite far! So, when we use UPS, we ship only once a week & depending on how many packages there are to combine shipping!

Domestic Shipping Only!: Most items in our shop are set on the calculated combine shipping to help save you money on multiple purchases from our shop. However, there are a few items that, because of the weight and/or size, are not set to be combined with any other items for shipping. They will have to be shipped separately! (For example: mixing bowl sets). For these we will choose the safest & less cost shipping possible! Thanks!

We pride ourselves in packaging items as efficiently & tightly as possible, however, due to damage or loss that is caused during shipping, we are not responsible! This applies to both Domestic & International Shipping. (See Ruby Lane's #3 under store wide 'Damage Procedures.) I ship twice a week. You will be notified upon receipt of payment for your items when the shipping day will be. (Remember! We do combine shipping costs.)(Please see Restocking Fee Section for more Shipping & Refund Information!) Thanks!

INTERNATIONAL ORDERS:
We will try to give the customer usually 2 choices on shipping, which will be noted. One is insured & the other may or may not be! However, again, we do pride ourselves in our packaging items efficiently & tightly, but accidents & loss, while in shipping, do happen. If the customer chooses a shipping that does not have insurance included, then our policy of: " We are not responsible for any damage or loss that occurs during shipping" becomes in effect. Also, if customer does not specify choice, we will automatically insure the item(s), if possible. (Please see #3 of Ruby Lanes Store wide Shipping Procedures under 'Damaged Items.") We can only accept payment thru Paypal for all International transactions.

LAYAWAY
We offer Lay-a-way for item(s) $50 or more! One-third of the cost of the item is due upon submitting a purchase order, and the rest is due in 2 more 30 day increments, (total of 3 payments all together), with the shipping costs added onto the 3rd & last payment. We will notify you after receiving each payment until item(s) are paid in full. Each payment is due 30 days from the date of each notification. (Example: 1st payment of 1/3 down is received by seller on Oct 10th; Seller notifies the buyer on Oct. 10th of receipt of payment; Next & 2nd payment is due on or before Nov. 10th; Buyer makes 2nd payment by Nov. 10th & is notified of receipt by seller; The Last & 3rd payment is due by or before Dec. 10th & includes the extra cost of shipping unless customer wishes to prorate the shipping cost within each payment.) (Allow an extra 5 business days before shipping, after final payment is received, if paying via personal check, to allow for clearance!)

We try very hard to work with our customers who wish to do a lay-a-way plan. So please feel free to contact us and we will do the best we can to accommodate you. Any payments missed, however, is an automatic relisting of item in the shop for sale again, and all down-payments are forfeited. (Again, communication does count to try to work things out! Please notify us in case of any problems or questions and we will try to work with you, if possible!) Thanks for your understanding!!

Restocking Fee:
This shop does not charge a Restocking Fee!
We want our customers to be happy with their purchase. Please notify us within 3 days after receiving the item(s) if you are not happy and wish to return them. We will be glad to refund the cost of the item(s) only. (Shipping costs are nonrefundable) Respectfully, we do, however, mark all items against fraudulent returns as our own insurance.

RECYLING:
We are firm believers in recycling reusable boxes & packaging materials on some of our shipments. It not only saves us money, but this also allows us to pass along some savings to our customers. Thank you!

Other Information:
METHODS OF PAYMENT:
My preferred method of payment is thru Paypal, but I also accept Money Orders (Immediate shipment upon receiving payment), Personal Checks (USA Only! Allow 5-8 business days from date of receiving check, to clear! This also includes Cashier Checks.) Being a small business, the only way I can accept credit card payments is thru Paypal. Thank you for your understanding!

Note: On Paypal payments, I hold items from 8-10 days on unverified shipping addresses.

Paypal is the only way I can accept payment for all International transactions and for credit card payments.

Please, email within 3 days to confirm your order! Paypal payment must be received within 5 days! Other forms of payment is expected within 8-10 days of purchase! (Allow allotted time mentioned above for Personal Checks to clear!)

NOTE:
Please, purchase orders are a commitment....I will hold items on "Sales Pending" for 5 to 8 days depending on the type of payment. We understand certain circumstances do happen. So, if you are not able to pay within the allotted time table, please email us and we will try to work with you! But continued communication is a plus! If no payment or communication is made in the allotted time, items will be put back in the shop for sale! Thanks!

We accept:

* Online
·   Make payments with PayPal using Visa, Mastercard, Discover, AMEX
 
 
·   Other online payment
 
 
* Traditional
·   Money Order
·   Personal Check