Terms of Sale

Tender Mercies & Memories: Dolls, Toys, Books, and More!
Exclusively on Ruby Lane. Member since October 2006 View Profile

All doll items have gone, gone, gone to auction; don't miss them!

Terms of Sale

Our Service Pledge To You:
We want you to enjoy shopping on Ruby Lane. If you need help ordering, we are available to give you personal assistance via email or telephone. Send your telephone number and we will call you back. Happy to help!

Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Buyer pays for shipping, handling, and insurance, calculated and provided at time of purchase. Non-U.S. buyers must pay with PayPal only.

Questions and offers on any item are considered and respectfully answered. We respond to all orders and emails in 48 hours, usually less. Your satisfaction at time of purchase is our primary goal, and we encourage you to ask questions at any time.

Restocking Fee:
In most cases, there is no restocking fee.

Other Information:
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Shoppers are reminded that generating a Purchase Order is a legally binding business commitment. A buyer who does not follow through may be blocked from buying in the same store again. Also, please make sure your email listed with Ruby Lane is still current and in working order.

8.25% Sales tax is added for California residents.

We accept:

* Online