Shop Profile

At Ruby Lane, we understand that you want to know who it is that you are purchasing from. We know that you want a buying experience that is not only pleasant, but rewarding. This Shop Profile page is designed to give you an overview of this particular Ruby Lane shop, so you know you can shop with confidence. For additional background information on this shop, choose the About Us tool which can be found to your left.

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Susan's Selections Profile:

Overview of Susan's Selections

Great Finds From Past Times! Shop with us from the comfort of your home! Time to start thinking about the holidays!

Show Me: What Is The Ruby Lane Advantage?

The Ruby Lane Advantage - Quality Assurance
Every Ruby Lane shop is pre-screened by our in-house team of seasoned art and antiques professionals, and must meet specific quality and professionalism standards before opening for business. This means more security for you. All open shops are required to follow an ongoing, standard set of quality guidelines to help ensure that all items you see for sale are genuine, and accurately represented.

Ruby Lane Shops are some of the most respected e-commerce shops on the Internet, and we've designed a rating system so you can buy with confidence from any Ruby Lane shop.

• Shops must be in good standing with Ruby Lane at all times. Ruby Lane prides itself on the high standards and ethical conduct of all Ruby Lane shops
• Negative feedback is not tolerated. Any Ruby Lane customer complaints regarding a shop owner or transaction must be resolved in a timely manner
• If a customer has a valid complaint against a Ruby Lane shop that they cannot resolve, we close the shop until the complaint is resolved. A second complaint is sufficient grounds for removing the shop from Ruby Lane permanently.

To help insure buyers' confidence, we've developed a rating system based on completed sales as follows:

	Platinum: 1000 or more sales
	Gold: 100 or more sales
	Silver: 25 or more sales
	Bronze: 5 or more sales
	New or Unrated: Fewer than 5 sales. All of our shops, whether rated or not, must adhere to the same strict quality guidelines in order to remain open on our site. All new shops are unrated.

This shop is Non-Exclusive on Ruby Lane
What does this mean to you?
It means that this shop also sells the same, or similar items on other Internet sites, as well.

Our Service Pledge To You
Our pledge to you is for you to have a safe, easy and pleasant shopping experience in our shop. All shops on Ruby Lane are like "booths" in an antique mall - each one is individually owned and operated. We strive to have happy customers, and love our return customers!

We appreciate your visit to our shop! If you see an item you are interested in, feel free to add it to the shopping bag on each page. This will allow you to return to it easily, just by clicking on your shopping bag at the top of the page, after you are finished browsing through our shop, or through Ruby Lane. Placing items into the shopping bag is NOT a commitment to purchase the items, but makes it easier to find them again.

To make a purchase, just click on "Add to Shopping Bag" on the item page. (If you are not already registered with Ruby Lane, registration is quick and easy.) Fill in the necessary information on the purchase order form, submit it, and we will respond with an e-mail within 24 hours with your final total, as well as any other communication necessary to complete the transaction.

If you don't have (or want) a PayPal account, you can pay for your purchase with the traditional credit card method. And, of course, you can pay by check or money order as well.

If you have trouble placing an order, or wish to place your order by phone, please feel free to call us - leave a message if we're not available.

All inquiries will be answered as soon as possible. If you need additional photos of an item, please e-mail.

We will confirm your order within 24 hours. Items will be shipped within 2 days of receipt of Credit Card, PayPal or Money Order payment. Please allow 7 business days for personal checks to clear.

While we are not "experts", we strive to accurately describe all items. We want to make your shopping experience with us very pleasant.

Thank you for visiting our shop, and please check back often for newly added items, as well as special sales throughout the year.

Ruby Lane Return Policy
All shops offer the Ruby Lane Return Policy which states that a buyer may return an item for any reason by contacting the shop within 3 days of receiving the item. The policy also includes helpful step-by-step guidelines to ensure a smooth return process, and a pleasant buying experience.

This shop offers the following Terms of Sale.

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