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We want you to feel the same warmth and caring as if you were in our home enjoying coffee and talking antiques!
Terms of Sale
Our Service Pledge To You:
Customer satisfaction is number one! We will respond to any questions within 24 hours or sooner! Our job is to make you satisfied and provide the same warmth online that we do in our shop!
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
Buyer pays for actual shipping, handling, and insurance. We carefully wrap all items. Gift wrapping is available on request.
Restocking Fee:
We charge a 10% restocking fee on all returned items. Refunds will be issued in a company check within one week of receiving item back in original condition.
Other Information:
All PA residents will be charged 7% sales tax!
We accept:
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