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November 2009, I celebrate my fifth anniversary at Ruby Lane. A big THANK YOU to all my clients.
Terms of Sale
Our Service Pledge To You:
All jewelry items are hand crafted by me. All are one-of-a-kind creations or limited editions of a design. I will respond via email to all orders within 48 hours. Purchased items will be shipped within 48 hours of receipt of payment through PayPal. Items paid for with personal checks will be shipped within 7 to 10 business days after payment is received.
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
Sundancegems charges for shipping and handling charges in the USA will be as follows:
$1.00 per pair of Earrings.
$1.00 per Anklet or Bracelet.
$2.00 per set (Necklace or Necklace and Earrings).
Domestic insurance charges will be paid by Sundancegems.
International Shipping:
$25.00 USPS Express Mail International (insurance up to $100), additional insurance can be purchased.
Sundancers: 10% off all prices for all return clients at all times, discount programs cannot be combined.
I ship internationally via USPS International Priority Mail where available, this service carries no insurance but I have had 100% success with many shipments to Argentina, Australia, Britain, Cyprus, India, Ireland, Malaysia, New Zealand, Spain and Portugal. This does not apply in countries where the USPS International Priority Mail service is not available. Please check before placing purchase order.
If PRIORITY MAIL is requested for handcrafted jewelry, then customer pays the additional charges. Insurance cost for handcrafted jewelry is always paid by Sundancegems.
INTERNATIONAL ORDERS: Please inquire.
All jewelry items are shipped in protective bubble package and come with jewelry gift boxes, silk or velvet pouches.
Please note that signature is required by the USPS for the delivery of packages that are insured and valued above $50.00.
Restocking Fee:
There is no restocking fee, however actual shipping and handling charges will be deducted. If you are not satisfied, please contact me within 3 days of receipt of the item.
Other Information:
Residents of Florida should add 7% sales tax to purchase price, but not to shipping or insurance charges.
All discounts will be applied after purchase order has been received. Discounts and sales or promotions cannot be combined.
We accept:
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