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Distinctive jewelry & home accessories using texture, color, shape, & a mix of wire & beads to create treasured works of art.
Terms of Sale
Our Service Pledge To You:
I will try to respond to all orders and questions within 24 hours. I stand behind all of my work, and am sure you will be pleased with my products.
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
- FREE SHIPPING - Cost includes shipping, handling and insurance where applicable, to continental US addresses only. If paying by check, merchandise will ship once the check clears the bank. Thank you for understanding.
Restocking Fee:
Any fees adjusted via the transaction will be deducted from the return. Pay Pal and credit card companies both charge a fee for using their services, and these fees will be deducted from the amount returned to you. Thanks for understanding. Also, if you have custom ordered a piece, I require 1/2 of the price up front. This is not refundable as I usually have to custom order the beads to finish the product. If you have specific questions concerning this, please contact me before finalizing your order.
Other Information:
When shipping to Virginia, I must charge sales tax. If you are paying by check, I will ship my merchandise once the check clears. Thanks for understanding.
We accept:
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