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~~ Designs created using Gemstones, Semi-Precious, FW Pearls, Swarovski and Vintage Beads ~~~
Terms of Sale
Our Service Pledge To You:
I will respond to all questions and purchases within 24 hours barring unforeseen circumstances.
A pretty draw-string pouch is included with each purchase, perfect for gift giving or keeping.
LENGTH: If you would like the length adjusted on a necklace or bracelet, email me. I would be happy to accommodate you. I will let you know if it requires an additional cost depending on the length and the added components.
CUSTOM ORDERS: All custom orders require a 50% deposit before beginning. Custom orders are not returnable once a design has been agreed upon.
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
****Please respond with an email to confirm you have received the total for your purchase within 24 hours after my initial email to you. Please indicate whether you will be paying by PayPal or money order (see terms of payment below).
* * * *PLEASE NOTE* * * *
If using PayPal, I can only ship to confirmed PayPal addresses unless otherwise agreed to. If you are NOT confirmed, I can only accept money orders.
* * * *SHIPPING: USA customers: Insurance IS mandatory and will be calculated based on the final purchase price.
**I am always happy to combine shipping on multiple orders and to adjust the insurance rate that is applicable to the total purchase price.
**Priority Mail is always available for any purchase.
Fee . . . . . . . . Insurance Coverage
$1.65 ................ $0.01 to $50
$2.05 ................ $50.01 to $100
$2.45 ................ $100.01 to $200
$4.60 ................ $200.01 to $300
$5.50 ................ $300.01 to $400
$6.40 ................ $400.01 to $500
**** INTERNATIONAL BUYERS -PayPal (confirmed) only. Please email for shipping costs. All shipping costs will include a certificate of mailing.
****Customs declarations will be filled out accurately as required by U.S. law. We cannot mark purchases as "gift".
Restocking Fee:
Our shop does not have a restocking fee.
Other Information:
****Payment by PayPal is due 2 days after my initial email to you unless other arrangements have been made. Credit cards through PayPal only.
****MONEY ORDERS are to be received within 7 days of my invoice.
****Payment not received within the time-frames listed will be cancelled and will be returned to the shop. We understand that things come up, so if payment will not get to us within the time-frames listed, please email us. We will work with you, but please maintain good communication. If circumstances arise that prevent you from honoring a Purchase Order commitment, please let us know as soon as possible so that we may make that item available for sale again. THANKS!
****SALES TAX: All New Jersey residents are required by law to pay a 7% sales tax.
*****RETURNS: Please notify me within 3 days of receipt. All jewelry must be in their original condition with all tags, insured and received by me within 7 days of notification. After receipt, a refund will be issued for the purchase price less any shipping or insurance fees.
We accept:
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