Shenandoah Treasure

Collectibles and Antique, Vintage, Artisan, Costume, Estate, and Unique Jewelry
Exclusively on Ruby Lane. Member since June 2007 View Profile

Terms of Sale

 
Our Service Pledge To You:
We are available from 8:00 a.m. to 8:00 p.m. East Coast Time and respond to mail within 24 hours.

The descriptions of our items are made to the best of our knowledge, revealing any flaws or issues. We want you to be happy with your purchases and hope you will visit us again. Questions are welcome.
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Buyer pays for actual shipping and insurance. No handling fee is added.

Domestic shipping, including insurance is $5.00.
Worldwide shipping is determined at checkout.

For your convenience we have posted the following insurance table:

$1.65 = $0.01 to $50
$2.05 = $50.01 to $100
$2.65 = $100.01 to $200
$4.60 = $200.01 to $300
$5.50 = $300.01 to $400
$6.40 = $400.01 to $500
Free on purchases over $500

International addresses will be calculated at time of purchase.

At this time we do not ship to Italy. We reserve the right to refuse to ship to countries where the delivery has been uncertain.

Minimum purchase for international shipping is $25.00 U.S.
This shop reserves the right to not ship to certain countries, please email prior to placing purchase order for this determination.

Payment can be made via PayPal or a USPS Postal Money Order in US funds.

Restocking Fee:
We do not have a restocking fee unless your returns become excessive.

Other Information:
Payment by PayPal needs to be made within 3 days of purchase or 8 days by money order.
After that time, your selection may be re-listed.

Credit cards are accepted through Paypal.

All taxes and other legal obligations required by the state of the purchaser are the purchasers responsibility and not this internet only shop.

Repeat customers who sign up for our email notification will receive free shipping and/or discount opportunities periodically along with notification of substantial new listings.

We accept:

* Online ·        * Traditional ·   Money Order