Shantique Gallery

Specializing in Fine Antique French & Austrian Majolica
Exclusively on Ruby Lane. Member since May 2007 View Profile

Layaway is available for any individual item over $200!

Terms of Sale

 
Our Service Pledge To You:
I will respond to all orders, questions, or any other correspondence within one business day. Any orders or questions received during a weekend or national holiday will be answered on the next business day.

I guarantee the authenticity of all items I sell and I strive to describe the condition of all pieces as completely and accurately as possible, both in the verbal description and in the photos. I am always happy to provide additional photos and information (if I have it!) for any of my items, so don't be afraid to email me. My goal is your satisfaction!
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Domestic shipping, handling, and insurance is free.

International buyers will pay actual shipping cost, please consult the calculator for the shipping charge.

In the unlikely event that your purchase is damaged during shipment, please do NOT return it, as doing so will void the insurance. Instead, please contact me immediately.

Restocking Fee:
A 10% restocking fee is charged on all returned items.

Other Information:
I sell and ship only to the US, Canada, Mexico, Australia, New Zealand, Japan, Europe, and South America. I’m sorry, I am unable to accept sales or ship to China or Africa at this time.

All items are shipped either USPS or UPS, depending on the weight of the items. All fragile items are double boxed. Insurance is provided on all purchases.

Payment must be received within 10 days. I accept all major credit cards through Paypal as well as money orders, cashier’s checks and personal checks drawn on a U.S. bank. There is a 14-day waiting period for personal checks to clear.

Buyers outside the US: The shipping calculator will calculate the charge for shipping to your country using Priority Mail International. Expedited shipping options are available, please contact me for a quote. Any customs fees imposed by buyer's country are the responsibility of the buyer. I'm sorry, but I cannot undervalue your item or mark international shipments as "gifts".

Layaway is available for all items priced over $200.00. A minimum first payment of 25% of the purchase price is required and non-refundable. Email me for details of the layaway terms.

We accept:

* Online ·        * Traditional ·   Money Order ·   Personal Check ·   Cash ·    Discover Card ·    American Express ·    MasterCard ·    Visa ·   Bank Wire