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Ask me about my convenient layaway plan!
Terms of Sale
Our Service Pledge To You:
Communication is the key, I am a happy person and want to make you happy too! Anything you need, just ask. I am happy to accommodate my customers in any way possible! We respond quickly to all questions and orders, and we guarantee the authenticity of all our items.
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
Buyer pays for actual shipping, handling and insurance. I am happy to work with you to find the best shipping method, and always happy to combine shipping for multiple items purchased. Just ask!
Restocking Fee:
We charge a 10% restocking fee on all items returned. Items held on layaway may not be returnable, and will be handled on a case by case basis. Any layaway purchases that are accepted for return are subject to a 20% restocking fee. In addition, the buyer is responsible for all shipping charges.
Other Information:
6% sales tax will be charged to all orders shipped within Connecticut.
We accept:
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