Terms of Sale

 
Our Service Pledge To You:
Customer satisfaction is our priority! We strive to have all of the listed items available, however, we do have a dynamic retail location. By the off chance an item should sell in our store while you are trying to purchase it, we sincerely apologize.
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Buyer to pay for all packing, shipping and insurance charges unless otherwise specified at time of purchase

Restocking Fee:
Returned items will be charged a 10% restocking fee. Buyer will be responsible for shipping and insurance costs both ways. All items must be returned in their original condition and packing. Please make all inquiries before purchasing.

Other Information:
Tennessee Residents must pay 9.25% sales tax.

All items must be paid in full before shipping.

Please visit our retail location at 1809 8th Avenue South, Nashville, TN 37203

We accept:

* Online ·        * Traditional ·   Money Order ·   Personal Check ·   Cash ·    MasterCard ·    Visa ·   Bank Wire