Portobello Treasures

Antiques Direct From England - Mainly Small & Mainly Victorian - FREE Worldwide Air Shipping
Exclusively on Ruby Lane. Member since November 2001 View Profile

Terms of Sale

 
Our Service Pledge To You:
We aim to respond to all orders within 24 hours, certainly within 48.

As to the quality of our service;we leave it up to a small number of this year's customers to speak on this in their own words:

I received the cigar case in the post yesterday. I love it ! Exactly as expected ! Thank you so much for this. kf. VIC (Australia), August 2008

Just a note to let you know the pistol pencil arrived yesterday. We absolutely luv it! Thanks again lc, BC (Canada), July 2008

I received the lovely buckles and they're really awesome!! Again thanks...for sending them so promptly! pmb CA., July 2008

The shuttle arrived today. It is beautiful and I love it. Thank you SO much! I appreciate you shipping it so fast. nc.; CO July 2008

The magnifying glass came this morning and it is very nice. My friend she will be delighted. Thank you so much. lp,; ON (Canada), July 2008
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
All items are insured and air-shipped world wide via Royal Mail Airsure or Air Mail "Signed For" at no extra cost. UPS is also available if requested, but a charge is levied for this. Where appropriate an "over 100 years of age" declaration will be attached for the local customs. However any local Import duties & etc payable are the responsibility of the buyer. Sales to UK customers attract VAT at a rate of 17 1/2%

Restocking Fee:
Our shop does not have a restocking fee.

We accept:

* Online ·        * Traditional ·   Money Order ·   Personal Check