Pia's Antique Gallery

Antiques, Decorative Items, and Fine Art for those with discriminating tastes.
Member since September 1999 View Profile

Please join us at Pia's Antique Gallery to view our ever expanding treasure trove of fine Antiques and Decorative Art

Terms of Sale

 
Our Service Pledge To You:
We treat our clients as family, evidenced by the fact that for over 50 years, we have had many repeat customers. Our reputation is most important and customer satisfaction is our goal. We stand behind every item we sell and never buy anything that we would not be proud to own.

We consider a purchase order your pledge to purchase that item. If you do not intend to follow through, please do not execute a purchase order. If you cannot follow through with your purchase order, please extend the courtesy of letting us know in a timely manner.
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Buyer to pay for all packing, shipping, and insurance charges unless otherwise specified at time of purchase. We are happy to give estimates for shipping and will try to provide you with the most cost effective means of safely transporting your purchases. Please note that we ship a lot of breakable items. In order to ship these items safely, extra care and materials must be used in packing which might result in a higher than normal shipping fee. We ship either UPS insured or USPS priority mail, fully insured with delivery confirmation, signature required for purchases over $500.

Restocking Fee:
If an item is returned, buyer will be responsible for shipping costs both ways and a 15% re-stocking fee will occur. We feel that our pictures and descriptions are accurate, if you have any questions about an item, please call or email before purchasing. All items must be returned in original or comparable packing. We will refund purchase price only after item is returned, and we are satisfied that it is in the same condition as when it left. The only exception for full refund with shipping costs and no restocking fee is if our description was not accurate, and we reach an agreement that the fault was ours. Repeated ordering without completion of sale or repeated returns will result in buyer being blocked. Please make all inquiries before purchasing to avoid any such discrepancies, we are available by phone Monday through Saturday from 10:00 AM - 5:00 PM CST.

Other Information:
All Tennessee residents must pay sales tax 9.25%.
It is our policy that all items must be paid in full before shipment unless otherwise specified.
We offer a lay-a-way policy, the terms of which are 1/3 down with three months to pay in full. Item will be held until paid in full unless otherwise specified. Return policies do not apply for lay-a-way items, but in some circumstances, a store credit would be issued for the amount of purchase less any fees incurred.
You are also welcome to visit our physical store, located at 1800 8th Avenue South, Nashville, TN, 37203.

We accept:

* Online ·        * Traditional ·   Money Order ·   Personal Check ·   Cash ·    Discover Card ·    American Express ·    MasterCard ·    Visa ·   Bank Wire