Shop Profile

At Ruby Lane, we understand that you want to know who it is that you are purchasing from. We know that you want a buying experience that is not only pleasant, but rewarding. This Shop Profile page is designed to give you an overview of this particular Ruby Lane shop, so you know you can shop with confidence. For additional background information on this shop, choose the About Us tool which can be found to your left.

---

Pat's Stitching Post Profile:

Overview of Pat's Stitching Post

Embroidered, Quilted and Embellished Handmade Keepsakes- ARTISANS, COLLECTIBLES, JEWELRY & more! Personalized and Custom Orders Welcome. Unique Gifts. Email me with questions.

Show Me: What Is The Ruby Lane Advantage?

The Ruby Lane Advantage - Quality Assurance
Every Ruby Lane shop is pre-screened by our in-house team of seasoned art and antiques professionals, and must meet specific quality and professionalism standards before opening for business. This means more security for you. All open shops are required to follow an ongoing, standard set of quality guidelines to help ensure that all items you see for sale are genuine, and accurately represented.

RubyLane.com Shops are some of the most respected e-commerce shops on the Internet, and we've designed a rating system so you can buy with confidence from any Ruby Lane shop.

• Shops must be in good standing with Ruby Lane at all times. Ruby Lane prides itself on the high standards and ethical conduct of all Ruby Lane shops
• Negative feedback is not tolerated. Any Ruby Lane customer complaints regarding a shop owner or transaction must be resolved in a timely manner
• If a customer has a valid complaint against a Ruby Lane shop that they cannot resolve, we close the shop until the complaint is resolved. A second complaint is sufficient grounds for removing the shop from Ruby Lane permanently.

To help insure buyers' confidence, we've developed a rating system based on completed sales as follows:

	Platinum: 1000 or more sales
	Gold: 100 or more sales
	Silver: 25 or more sales
	Bronze: 5 or more sales
	New or Unrated: Fewer than 5 sales. All of our shops, whether rated or not, must adhere to the same strict quality guidelines in order to remain open on our site. All new shops are unrated.

This shop sells Exclusively on Ruby Lane
What does this mean to you?
Shops are considered Exclusive if Ruby Lane is the only online venue through which they sell items that would qualify on Ruby Lane (with the exception of auctions.) Shops who choose to make Ruby Lane their exclusive online sales venue for qualifying items receive various promotional benefits.

Our Service Pledge To You
***********************************************************************
My goal is to have happy customers. I take great pride in my work and I want you to be pleased with your purchase. I use only the finest fabrics, trims and embellishments, and I enjoy creating works of fabric art that will become treasured keepsakes.

I respond to all email questions, inquiries, concerns, special orders and requests within one day, usually sooner. For custom orders, just tell me what you like and I will offer you choices and make suggestions.

Email me with any comments or concerns and I will get back to you promptly. To email, just click on the
"?Send Email" in the upper right hand corner of this page in the box with my name.

If you are looking for that treasured keepsake, a unique and one of a kind work of fabric art, I can design and craft it for you. I can list is as a special order just for you to buy.

I will continue to offer collector's items including vintage jewelry, fine jewelry, purses, clothing, figurines, other decorative and miscellaneous pieces. These items are ready to mail as soon as payment is confirmed. You can find them in the COLLECTIBLES & JEWELRY categories.

Also, many of the fabric art items in the ARTISAN category are ready to mail as is, and those items also ship immediately upon payment confirmation.

If you have any questions, comments, concerns, please just email me. Generally, I answer email within one day, usually even sooner.

Ruby Lane Return Policy
All shops offer the Ruby Lane Return Policy which states that a buyer may return an item for any reason by contacting the shop within 3 days of receiving the item. The policy also includes helpful step-by-step guidelines to ensure a smooth return process, and a pleasant buying experience.

This shop offers the following Terms of Sale.

Continue Shopping