![]() |
|
|||||||||||||||||||||
![]() |
|
|||||||||||||||||||||
Terms of Sale
Our Service Pledge To You:
We try to respond to all orders within 24 hours. We take pride in describing & depicting our items honestly. We try and provide several images of the item including any flaws. Customer satisfaction has always been our first priority. We welcome your questions and comments and try to respond to them as quickly as possible. We also maintain a client wish list and will search out items of interest to individual customers without obligation. Please take a moment to visit our ever-changing and expanding inventory of items. We are proud to be a part of Rubylane.
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
Buyer pays for actual shipping, handling and insurance.Please do not attempt to return an item due to shipping damage. Should it occur in spite of my careful packaging, this must be handled through the shipping agent with an insurance claim. I will be happy to assist in this. Always be sure to retain all original packaging if a claim is to be made as the shipping agent will request to examine it.
If you purchase more than one item at one time we will ship them together (if possible) to save you money on shipping.
Restocking Fee:
We charge a 10% restocking fee on all items returned.
Other Information:
Sales Tax will be added to any purchase shipped to NC.
We accept:
|
||||||||||||||||||