Ruby Lane: Antiques & Art, Vintage Collectibles, Jewelry
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RubyLane Logo Ruby Lane Home > Nan's Classics > Terms of Sale
Nan's Classics
Nan's Classics
Fine Estate Jewelry, Vintage Costume Jewelry & Collectibles
Exclusively on Ruby Lane. Member since December 2005 View Profile

Sale! Offers welcome

Terms of Sale

 
Our Service Pledge To You:
We always strive to give you reliable service to make your shopping experience easy and fun.
All items are guaranteed to be as described. We respond to orders or questions the same day and your item will be carefully packed and shipped as soon as payment is received. Please feel free to e-mail with any questions you may have.
Thank you for visiting!

Here are some examples of what our customers have to say:

"I received my box from you today and I am so impressed...! I am really delighted with every item I purchased! ....you really took care in wrapping and packing each item! I can't tell you how much that means to someone at the end of the line waiting for their box of treasures!
May thanks for a really wonderful experience and exceptional value for every dollar I spent!" L.M. - Calgary, Canada

"Ohhh ahhh... The most beautiful jewelry arrived this morning! " - Germany

"I got the jewelry it's fantastic." - Ireland

"Everything arrived in good condition...and even more pleasing than expected...More importantly, I appreciate, and compliment the thought, care and extra time you put into wrapping and packaging......5 Stars!" - R.G. California

"The ...arrived and in perfect condition. WOW! You are the best packer ever. The packaging is as beautiful as the item itself....please let me know if I can leave positive feedback anywhere and I will leave positive feedback."- D.C. VA. USA

"It's beautiful....Your service was much faster than I expected and I'm very happy with my.... and your store". RL-Delray Beach, FL.

"It is even better than I expected, I like it very much. The packaging was excellent." PY-Lincolnshire, U.K.

"Thank you for the spoons!....they are perfect....thank you for sending them so nicely packaged." BL-Denver, CO.

"Thank you, thank you..... I surely will be ordering from your shop once again, and again...." MG-Spanaway, WA.
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
SHIPPING COSTS ARE ALWAYS COMBINED AND REDUCED when you order two or more items at the same time.
All orders are shipped promptly upon confirmation of payment.
Your purchase will be carefully packed to insure safe delivery.
TO BUYERS WORLDWIDE: Shipping costs and insurance options will vary for different countries. Some restrictions may apply for insurance or due to the customs laws for some countries. Insurance is available to most countries but not all countries. Please e-mail if you are not sure what the policy is to ship to your country before placing an order. Please include your country and postal code when you request a shipping quote.
All customs forms will be completed accurately, no exceptions! Please refer to Ruby Lane's terms of sale.
Thank you!

Restocking Fee:
We charge a 10% restocking fee on all returned items.

Other Information:
PayPal is our preferred payment method. PayPal payments must be received within two days in order to keep the item reserved. PayPal is secure and they accept major credit cards, even if you do not already have a PayPal account. Simply follow the Ruby Lane checkout steps when you place your order.
To U.S. buyers:
We also accept U.S. Post Office money orders and personal checks. These must be received within 7 days to keep the item reserved.
To buyers outside the U.S:
PayPal payments accepted only. Payment must be received within 2 days of the purchase order date in order to keep the item reserved.

We accept:

* Online
·   Make payments with PayPal using Visa, Mastercard, Discover, AMEX
 
 
·   Other online payment
 
 
* Traditional
·   Other online paymentOther Payment Method (see Terms of Sale)
·   Money Order
·   Personal Check