Ruby Lane: Antiques & Art, Vintage Collectibles, Jewelry
RubyLane Logo RubyLane Logo RubyLane Logo
RubyLane Logo RubyLane Logo RubyLane Logo
 
 
 
RubyLane Logo Ruby Lane Home > Melodies Memories > Terms of Sale
Melodies Memories
Melodies Memories
Quality, classic, antique, vintage, fun jewelry and collectables
Exclusively on Ruby Lane. Member since February 2004 View Profile

Lovely vintage, Victorian, Art Deco, Art Nouveau Jewelry MANY COLLECTOR PIECES! Many exceptional pieces on sale!

Terms of Sale

 
Our Service Pledge To You:
With our increased volume, we try and ship Monday thru Friday and we do guarantee the pictures and descriptions that we include with our information are as accurate as possible. I can easily take additional pictures for you or quickly answer and questions you may have.
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Since we have no control over your shipment once it has left our facility, we assume no liability for the container or items that are in transit to you. For your protection, we have taken on a private Insurance Company's services because of the high cost of insuring orders, especially out of the United States. The foreign buyer will be quite pleased with the changes as it now allows for insurance on all forms of U.S. Postal shipping including the cheapest rate which has not been permitted in the past. If the shipper loses or damages the container or contents, we will not refund or adjust any order but a claim will be processed to recover your insured loss from the Insurance Carrier. If you prefer heavy packing or the shipment requires boxing or priority mail, please let us know because our preferred method of packaging for domestic shipping will be using protected envelopes with gift boxes inside (normally protected with additional bubble-wrap) and shipping First Class large envelope mail plus $1.00 per $100.00 for insurance. On International shipping, we also use First Class large envelope international mail plus we add the private insurance at $2.00 per $100.00 USD. Some weights take us into Priority shipping which may have a slightly different structure.

Restocking Fee:
We reserve the right to charge a restocking fee of up to 25% but we normally only charge for cost recovery such as packing and freight, not handling.

Other Information:
There are times that we understand a desire to purchase a jewelry item but you are just not in a position, to buy it immediately. Please ask us about a lay-away plan that will work for your requirements as I have also used lay-away and wish to pass on that same service. PayPal is our preferred method of payment and they also accept credit cards and we do take checks or Money orders, even cash. . There are buyers that do not have Paypal and Western Union is one answer and there are possibly other internet services. We can also request payment thru Paypal, even though you are not a member, and you can pay it with that procedure without the fuss of opening an account with them. We request payment within three days when PayPal is the method of transfer. We then send a follow-up request for payment and then cancel the order according to the date set by Ruby Lane. Mailed checks will be allowed ten days travel time before the item is returned to stock. Please ask us about our 1/3 down and 60 day normal lay-away plan! Under no circumstances can we accept requests for overseas bank transfers so please do not ask. We do sell internationally but we only take Bid pay or PayPal on international transactions for speedier shipments and hold all merchandise on all other payment methods, money orders, etc., until the transactions has been fully cleared. In some cases, that can take up to a month on international transactions because of international Money transfer issues, etc. We want, more than anything, to make purchasing from us as easy as possible so do not hesitate to ask if you have additional ideas that we can possibly structure into the purchase.

We accept:

* Online
·   Make payments with PayPal using Visa, Mastercard, Discover, AMEX
 
 
* Traditional
·   Other online paymentOther Payment Method (see Terms of Sale)
·   Money Order
·   Personal Check
·   Cash