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Make Me An Offer, I May Just Accept It. If You Don't Ask, You'll Never Know.
Terms of Sale
Our Service Pledge To You:
I will respond to all orders with 24 hours. Shipping will be within 2 working days of completed payment. I guarantee the authenticity of all items in my store.
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
Buyer will pay for shipping, a small handling fee and insurance if required or requested. You will receive a confirmation number to track your order. It is included in the handling fee. I apologize for this, but due to the delays in the Italian Post, I have to charge for registered mail for tracking purposes. The fee is $10.25 and will be added to shipping. Also, I will not be held responsible for the delay in time that Italian customs takes to go through their system. If you do not agree to these terms, please do not purchase.
Restocking Fee:
Our shop does not have a restocking fee.
Other Information:
If paying by personal check, there will be a delay of shipping till check clears my bank. Usually about 7 working days. I will inform you when your items ships and will email a tracking number.
We accept:
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