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Offers Welcome! Always *FREE* Shipping!
Terms of Sale
Our Service Pledge To You:
We are very proud of our shop items and will guarantee quality at very reasonable prices. All orders are processed immediately and packed very securely. We appreciate you as a customer and will do everything within our power to ensure consistently smooth transactions! You're always invited to email me with questions and you will receive an immediate response.
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
Personal checks are always welcome; however, if the check fails to clear for any reason, buyer agrees to replace the amount of purchase within 10 days of notification, to include any bank charges applied to the seller. PLEASE NOTE: Shipping is always free with any purchase (or combined purchases) from our shop and sales tax is included with all sales.
*Free Priority shipping AND free insurance on orders totaling $99 or more, including sale items for residents of the USA. *Free 1st class or parcel post shipping (seller's choice) on orders $99 or less with the exception of sale items. Shipping may be upgraded at the buyer's request; however, buyer agrees to pay the full amount of postal charges for any shipping method other than stated. PLEASE NOTE: International buyers are welcome but payment must be thru Paypal, shipping & Paypal fees are added to the purchase price & buyers assume all responsibility for loss or damage in shipment,
Restocking Fee:
Due to our "Free Shipping inside the continental USA" policy, a restocking fee of 15% of the purchase price per item will apply to all returns and buyer must pay for return shipping plus insurance. Please accept our sincere appreciation for your understanding.
Other Information:
In order to maintain our high service standards, we reserve the right to refuse a sale or suspend buyer privileges for any reason, without notice. Any item can only be held in "SALE PENDING" status for a maximum of 10 days unless other arrangements have been mutually agreed upon between the shop & the buyer. Item will be relisted after the 10th day. Also, please understand that the majority of our listings are consigned vintage estate items and I cannot guarantee any item to be from a smoke-free or pet-free home.
Due to the additional time & costs involved.....
WE NO LONGER SHIP OUTSIDE THE CONTINENTAL USA.
We accept:
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