Terms of Sale

 
Our Service Pledge To You:
We respond to all orders within 24 hours, we guarantee the authenticity of all our items.
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Buyer pays for actual shipping, handling and insurance.

Restocking Fee:
15%

Other Information:
I do lay-away plans and with a 20% down payment will gladly work out a payment plan that suits your individual needs. Down payments are non-refundable and payments must be made in a timely manner unless other arrangements have been made. We accept major credit cards through PayPal and Bidpay as well as personal checks and money orders. There will be a 10 day delay in shipping for personal checks, this can be waived for repeat buyers. My goal is to ensure your satisfaction. I package fragile items with extreme care. Shipping always at the most reasonable rates. Thank you for taking the time to view my shop!

We accept:

* Online ·        * Traditional ·   Money Order ·   Personal Check ·   Cash