Ruby Lane: Antiques & Art, Vintage Collectibles, Jewelry
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RubyLane Logo Ruby Lane Home > LennyFran > Terms of Sale
LennyFran
LennyFran
Curious Collectables and Antiques for the individual with an exceptional eye!
Exclusively on Ruby Lane. Member since May 2007 View Profile

Terms of Sale

 
Our Service Pledge To You:
I respond to all orders within 24 hours, I guarantee the authenticity of all my items. I want you to be happy with your purchase!
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Buyer pays for actual shipping and insurance. The cost of Shipping plus Insurance will be added to your purchase total. Insurance is mandatory and items will not be shipped without it.

Please do not attempt to return an item due to shipping damage. Should it occur in spite of my careful packaging, this must be handled through the shipping agent with an insurance claim. I will be happy to assist in this. Always be sure to retain all original packaging if a claim is to be made as the shipping agent will request to examine it.
Purchase more than one item at one time and I will ship them together (if possible) to save you money on shipping.

All items are expertly packed and insured. Our shipments are packed to give the buyer absolutely NO worries about carrier theft or pilferage. Our return address gives the shop-owners name rather than the business name, and no insurance stamps or stickers give any clues as to the valuable contents. Buyer pays shipping, and insurance. We ship items daily (Monday-Friday) via USPS.

Restocking Fee:
Our shop does not have a restocking fee.

We accept:

* Online
·   Make payments with PayPal using Visa, Mastercard, Discover, AMEX
 
 
* Traditional
·   Money Order