Shop Profile

At Ruby Lane, we understand that you want to know who it is that you are purchasing from. We know that you want a buying experience that is not only pleasant, but rewarding. This Shop Profile page is designed to give you an overview of this particular Ruby Lane shop, so you know you can shop with confidence. For additional background information on this shop, choose the About Us tool which can be found to your left.

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Lefays Fine Arts Profile:

Overview of Lefays Fine Arts

Affordably Priced Fine Art and Studio Ceramics Fine antique, modern and contemporary art at affordable prices. Layaway facilities available.

Show Me: What Is The Ruby Lane Advantage?

The Ruby Lane Advantage - Quality Assurance
Every Ruby Lane shop is pre-screened by our in-house team of seasoned art and antiques professionals, and must meet specific quality and professionalism standards before opening for business. This means more security for you. All open shops are required to follow an ongoing, standard set of quality guidelines to help ensure that all items you see for sale are genuine, and accurately represented.

Ruby Lane Shops are some of the most respected e-commerce shops on the Internet, and we've designed a rating system so you can buy with confidence from any Ruby Lane shop.

• Shops must be in good standing with Ruby Lane at all times. Ruby Lane prides itself on the high standards and ethical conduct of all Ruby Lane shops
• Negative feedback is not tolerated. Any Ruby Lane customer complaints regarding a shop owner or transaction must be resolved in a timely manner
• If a customer has a valid complaint against a Ruby Lane shop that they cannot resolve, we close the shop until the complaint is resolved. A second complaint is sufficient grounds for removing the shop from Ruby Lane permanently.

To help insure buyers' confidence, we've developed a rating system based on completed sales as follows:

	Platinum: 1000 or more sales
	Gold: 100 or more sales
	Silver: 25 or more sales
	Bronze: 5 or more sales
	New or Unrated: Fewer than 5 sales. All of our shops, whether rated or not, must adhere to the same strict quality guidelines in order to remain open on our site. All new shops are unrated.

This shop sells Exclusively on Ruby Lane
What does this mean to you?
Shops are considered Exclusive if Ruby Lane is the only online venue through which they sell items that would qualify on Ruby Lane (with the exception of auctions.) Shops who choose to make Ruby Lane their exclusive online sales venue for qualifying items receive various promotional benefits.

Our Service Pledge To You
SERVICE GUARANTEE: We will do our utmost to meet your needs, including shipping within a maximum of two working days of receiving cleared payment, which, if you use either Google Checkout or Paypal, can be within two days from when you place the order. Also, we will be pleased to try to fulfill any special requirements such as for gift wrapping, re-framing or delivery on a specific date.

14 DAY SATISFACTION GUARANTEE: Should you buy something from us with which you are not fully satisfied, you may return it for a full refund of the price you paid, including shipping. The only conditions are firstly that you must return it in the same condition as that in which you received it, and secondly that you must notify us of your intention to return it within 14 days from the date you received it (this does not affect your statutory rights and longer periods may be agreed in writing, if required).

2 YEAR AUTHENTICITY GUARANTEE: We completely guarantee our items are authentic as described and should expert appraisal doubt the authenticity of something we have sold, we will help arrange for its return and will refund the purchase price including shipping costs, there and back. The only conditions are that evidence of such opinion from a recognised authority must be provided to us within 24 months from date of purchase and you must return the item in the same condition as that in which you received it.

DELIVERY / SHIPPING GUARANTEE: We always pack extremely carefully, use only reputable carriers and are experts at shipping very fragile items worldwide. However, if something does arrive damaged, we will help you to arrange its return and we will refund the purchase price and shipping costs, there and back. Likewise, if something we send you fails to arrive within 21 days of the expected delivery time, we will refund your payment in full.

Ruby Lane Return Policy
All shops offer the Ruby Lane Return Policy which states that a buyer may return an item for any reason by contacting the shop within 3 days of receiving the item. The policy also includes helpful step-by-step guidelines to ensure a smooth return process, and a pleasant buying experience.

This shop offers the following Terms of Sale.

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