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Our discounted handcrafted jewelry is composed of gemstones, Swarovski crystals, freshwater pearls, and Venetian glass.
Terms of Sale
Our Service Pledge To You:
Customer satisfaction is my utmost priority. As soon as your order is selected you will have my immediate attention, and I will stay in contact with you throughout the entire business transaction.
From my hands to yours, you can rest assured that your order will be handled with the best quality of service.
Most of our products are shipped the same day as soon as payment is verified. Special orders should be received within 5 to 7 business days after receipt of your business order.
In the event that an item is backlogged, we will notify you by e-mail or telephone, so be sure to include your e-mail address on your order.
If payment is made via personal check, please allow a few extra days for clearance.
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
Domestic USPS First Class Mail is FREE. To ensure proper delivery, all orders are shipped with tracking number.
Domestic Insurance is optional ($1.30 for every $50)
Domestic Priority Mail (2-3 day delivery) fees are $4.00.
Express Mail (next day delivery) fees are $16.00.
Canada Shipping: Via International Air Mail is $5.00. A Certificate of Mailing is an optional $.90.
Restocking Fee:
Our shop does not have a restocking fee.
Other Information:
FREE gift with your purchase!
Special discount for multiple purchases over $100. Ask me how.
For faster shipment, use PayPal
However, PayPal is my preferred method of receiving payment.
Payment is expected within 7 days from the date your purchase order is placed.
Payment using Money Order or Check is expected within 7 days. Shipment will be made as soon as either clears.
International Orders: Paypal is the sole method of payment accepted.
MATCH IT UP! Do you need a pair of earrings, necklace or bracelet to match? Customized jewelry is my specialty. Just e-mail a request and description to lalorejewelry@aol.com
We accept:
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