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Terms of Sale
Our Service Pledge To You:
I offer a refund if not happy with item. However, all SALE items are final and can not be returned except for store credit or exchange. International Priority mail has become expensive, so I will ship first class. However, If an item is lost in customs, I can not give a refund, but will help to track the package and show proof of shipment.
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
Shipping is $6.00 Priority Mail within in the United States. I do not ship First Class Mail because it is not as safe as Priority - sorry! International depends upon the country. Insurance is optional - and expensive - so decline it if you wish. I guarantee safe delivery or your money back. The customer is always right in my shop!
Restocking Fee:
There is a 10% re-stocking charge on all items returned. Items must be returned in 3 days after I acknowledge your email. No exceptions please.
We accept:
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