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New items arriving every week! Look to us for the unique item you've been searching for.
Terms of Sale
Our Service Pledge To You:
We guarantee the authenticity of all our items.Customer Service is very important to us. We respond to all orders within 24 hours.
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
We take extra care in wrapping your precious item(s). In fact, Diane works directly with a specialist at our local USPS office. The buyer will pay for shipping and handling. You must purchase insurance for your item, along with a tracking number. If (after my careful packaging) your item should arrive damaged, please contact the shipping agent that it is insured with. I will personally help you with this matter.
Restocking Fee:
Our shop does not have a restocking fee.
We accept:
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