Ruby Lane: Antiques & Art, Vintage Collectibles, Jewelry
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RubyLane Logo Ruby Lane Home > Jewels by Elizabeth Cooke > Terms of Sale
Jewels by Elizabeth Cooke
Jewels by Elizabeth Cooke
Specializing in Vintage or Unique Swarovski Rhinestone Artisan Jewelry
Member since November 2007 View Profile

Ask me about my convenient LAYAWAY PLAN

Terms of Sale

 
Our Service Pledge To You:
I try to be very careful when describing my items and never say excellent condition unless I mean it. Typically you will hear back from any questions or order placed, within 24 hours.
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Please purchase insurance if desired. I cannot be responsible for items damaged during shipping if insurance is not included. Items over $100 automatically include insurance. INTERNATIONAL BUYERS: If you are paying by Paypal, all orders $75+ must be shipped by Global Express Mail. Approx. $20-30, this includes a Tracking number and optional insurance. TN Sales Tax of 9.25% will be charged for customers not submitting a Sales Tax Number.

Restocking Fee:
Unless the item was somehow misdescribed, a 10% restocking fee will be deducted from your refund.

Other Information:
What customers are saying about Elizabeth Cooke's Jewelry:
Woo Hoo ! She loves it !!! oh my gosh, your work is AWESOME! Thank you so much for such a beautiful piece of jewelery. Thanks for making her birthday soooo special. My wife can't wait to see more of your work. She will be referring friends to you. Hope to hear from you real soon.
-Gary
This woman designs and sets these incredible rhinestone pieces herself!!! Absolutely mind boggling!!!!

The jewelery is beautiful !!! She wore it to church this past sunday and received many compliments.
You do great work !
Thanks again !
-G Nowak

The clear set arrived and I could not be any more pleased, in fact I will be shopping with you again very soon. I love the fact that you use "cut" marquis stones rather than the molded glass stones that look plastic.
Thanks Again, Dan

Hi Elizabeth, just to let you know the earrings arrived today
safe and sound! Thanks for the fast shipping. The earrings are gorgeous Elizabeth..even better in person...you are so talented!...I just love the colours in these. J.F.

Dear Elizabeth~ I am mesmerized by this set! I love purple and the ornateness of this parure! L.B.

We accept:

* Online
·   Make payments with PayPal using Visa, Mastercard, Discover, AMEX
 
 
* Traditional
·   Money Order
·   Personal Check