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Treat Yourself To Something Beautiful......We All Need Something Beautiful!
Terms of Sale
Our Service Pledge To You:
We respond to all orders within 24 hours. We stand behind everything we sell. If you have any questions about anything in our shop please send us an email. We will ship all orders within 48 hours. If this is not possible you will be notified.
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
Buyer pays for actual shipping handling and insurance. All items are expertly packed and insured. Please do not attempt to return an item due to shipping damage.Should it occur in spite of my careful packaging, this must be handled through the shipping agent with an insurance claim. Always be sure to obtain original packaging if a claim is to be made. Please contact me so that I can assist you. We will ship via USPS daily (Monday - Friday)
Restocking Fee:
We do not charge a restocking fee. If you should decide to return your purchase please notify us within three days of arrival. We will refund your purchase price. We will not refund the shipping charges.
Other Information:
Sales Tax is required on all purchases from New York State.
I offer lay away. Please inquire for specific details. Initial deposit will not be returned if a payment is missed. I will always try to contact you and then your items will be returned to stock.
We accept:
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