Terms of Sale

A variety of vintage, depression & elegant glassware,china & pottery plus other treasures
Exclusively on Ruby Lane. Member since May 2008 View Profile

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Terms of Sale

Our Service Pledge To You:
Customer satisfaction is our top priority. We strive to deliver prompt, courteous, friendly and professional service. We describe each item in detail so you will have the information you need to decide if this is the ‘treasure’ for you. Since most of our lovely items are found at Estate Sales, they have had another ‘life’ before going to you. Since these treasures are not ‘new’ they may have an imperfection or have some ’wear and tear’. We carefully examine and inspect each item for imperfections. If any defects are found we will describe the condition to the best of our ability. Your happiness with your purchase is very important to us. If you are not satisfied with the item you purchased it may be returned.

Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Insurance is required for all breakable items purchased from our shop. It is very little to pay for great 'peace of mind'. Buyer pays for actual shipping, handling and insurance. Please do not attempt to return an item due to shipping damage. Should it occur in spite of my careful packaging, this must be handled through the shipping agent with an insurance claim. I will be happy to assist in this. Always be sure to retain all original packaging if a claim is to be made as the shipping agent will request to examine it.
Purchase more than one item at one time and I will ship them together (if possible) to save you money on shipping.

Restocking Fee:
We charge a 5% restocking fee on all items returned.

Other Information:
Sales tax is collected for Maryland Residents. Only PayPal is accepted for International orders. FREE shipping is only for orders shipped to anywhere in the Continental USA Granny's Attic will select the carrier for the FREE shipping. (UPS Ground, USPS Priority, etc.) If paying by personal check item will not be shipped until check has cleared the bank.

We accept:

* Online