Shop Profile

At Ruby Lane, we understand that you want to know who it is that you are purchasing from. We know that you want a buying experience that is not only pleasant, but rewarding. This Shop Profile page is designed to give you an overview of this particular Ruby Lane shop, so you know you can shop with confidence. For additional background information on this shop, choose the About Us tool which can be found to your left.

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Footbridge Cove Profile:

Overview of Footbridge Cove

Please BOOKMARK our WEB-BLOG, accessible from OUR FAVORITE LINKS ~ 'THE' place for shoptalk&previews The Folks at Footbridge Cove Wish You a Blessed New Year

Show Me: What Is The Ruby Lane Advantage?

The Ruby Lane Advantage - Quality Assurance
Every Ruby Lane shop is pre-screened by our in-house team of seasoned art and antiques professionals, and must meet specific quality and professionalism standards before opening for business. This means more security for you. All open shops are required to follow an ongoing, standard set of quality guidelines to help ensure that all items you see for sale are genuine, and accurately represented.

RubyLane.com Shops are some of the most respected e-commerce shops on the Internet, and we've designed a rating system so you can buy with confidence from any Ruby Lane shop.

• Shops must be in good standing with Ruby Lane at all times. Ruby Lane prides itself on the high standards and ethical conduct of all Ruby Lane shops
• Negative feedback is not tolerated. Any Ruby Lane customer complaints regarding a shop owner or transaction must be resolved in a timely manner
• If a customer has a valid complaint against a Ruby Lane shop that they cannot resolve, we close the shop until the complaint is resolved. A second complaint is sufficient grounds for removing the shop from Ruby Lane permanently.

To help insure buyers' confidence, we've developed a rating system based on completed sales as follows:

	Platinum: 1000 or more sales
	Gold: 100 or more sales
	Silver: 25 or more sales
	Bronze: 5 or more sales
	New or Unrated: Fewer than 5 sales. All of our shops, whether rated or not, must adhere to the same strict quality guidelines in order to remain open on our site. All new shops are unrated.

This shop sells Exclusively on Ruby Lane
What does this mean to you?
Shops are considered Exclusive if Ruby Lane is the only online venue through which they sell items that would qualify on Ruby Lane (with the exception of auctions.) Shops who choose to make Ruby Lane their exclusive online sales venue for qualifying items receive various promotional benefits.

Our Service Pledge To You
We return all emails within a 24 hour period, but generally sooner.

At Footbridge Cove we commit to being honest in our listing descriptions and we identify research sources when available.

Your new treasure will be carefully packaged and shipped to you within one week on the following Tuesday or Friday of receipt of cleared payment.

Unless otherwise stated, you will be notified of the most economical insured shipping cost determined by destination zip code & weight (usually USPS Priority) once your purchase order is received. Please contact us for shipping cost outside of the U.S. And YES we will combine shipping on multiple item purchases.


CUSTOMIZED LAYAWAY PLAN
Terms & Conditions ....
Our CONVENIENT 90-DAY LAYAWAY PLAN enables you to secure items for purchase while allowing you the freedom of determining the payment arrangement that best suit your needs. There is an initial non-refundable deposit of 30% to secure your purchase order layaway. As an added luxury for our valued customers: you may add items to your layaway, WITH NO ADDITIONAL DEPOSIT REQUIRED. However, please note, by putting thru the purchase order for additional items you are committing to completing the purchase by the original final balance due date, unless other arrangements have been made with us.


At Footbridge Cove we do not charge a restocking fee on returns. However, layaway returns, and sale item returns would require a 20% restocking fee for cost of returned items due to the elapsed time the item was unavailable for purchase.

Footbridge Cove follows all Ruby Lane return policies. We appreciate a 'notification of return' email within 24 hours of receipt of the package.

Feel free to email us if you are seeking a particular item. We may already have it in stock and available for shipment

Ruby Lane Return Policy
All shops offer the Ruby Lane Return Policy which states that a buyer may return an item for any reason by contacting the shop within 3 days of receiving the item. The policy also includes helpful step-by-step guidelines to ensure a smooth return process, and a pleasant buying experience.

This shop offers the following Terms of Sale.

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