Terms of Sale

 
Our Service Pledge To You:
Our goal is to provide our customers with professional service. We will strive to describe every item in detail and be conservative when describing condition. Additional photos and details can be provided upon request. We guarantee the authenticity of our items.
Orders and inquiries will normally be responded to within 24 hours, if on the weekend or holidays, 48 hours. Items will normally ship immediately upon clearance of payment, but I reserve the right to ship twice weekly. All items are carefully packaged for safe delivery. You will be notified when your item ships.
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Buyer pays for actual shipping, handling, and insurance. Shipments are normally made using USPS, but shipments can also be made using UPS and FedEx.

Restocking Fee:
We DO NOT charge a restocking fee.

Other Information:
Residents in Michigan please add 6.00% sales tax

We accept:

* Online ·        * Traditional ·   Money Order