Ruby Lane: Antiques & Art, Vintage Collectibles, Jewelry
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RubyLane Logo Ruby Lane Home > Eternal Fine Jewels > Terms of Sale
Eternal Fine Jewels
Eternal Fine Jewels
Your 1-Stop Shop for Fine and Diverse Vintage, Antique and Artisan Jewelry at Incredible Prices
Member since February 2006 View Profile

**Store Wide SALE** 10% off GOLD, 20% off SILVER, Excluding Custom Made Orders. Layaways Available

Terms of Sale

 
Our Service Pledge To You:
Polite and friendly customer service are our priority and customer satisfaction is #1. Each individual piece of jewelery is meticulously and professionally examined and described. In our descriptions, we outline the dimensions, gemstones, flaws and karat markings. We are in constant communication with you from the time of sale until the jewelery is received and you are 100% satisfied with the purchase. We have also been selling worldwide on-line for several years and have a 100% feedback which can be seen by clicking on "Favorite Links". We offer layaways for your purchasing convenience.

We invite you to visit our Blog that is filled with a lot of wonderful information about jewelery. Just go to our Favorite Links section for a link to our blog.
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
All jewelery are professionally and beautifully packaged. Once payment has been received, the jewelery item will be mailed the next business day.

FOR JEWELERY OVER $101.00 we send it Canada Post Express Post/Insured Mail and provide you with a tracking number so that you can visit Canada Post's website to track the delivery status of your parcel. Shipping to the U.S. is $15.00, Canada $10.00, International we provide a quote.

On multiple purchases under $1,000.00, we combine the items in 1 parcel so you only have to pay the 1-time postage fee.

FOR JEWELERY UNDER $100.00 we send it Small Packet Air Surface. It is automatically insured up to $100.00. For U.S. $5.00 and International $7.00.

For Canada, all items are sent by Express Post/Insured Mail which is $10.00.

Customer pays for actual postage and insurance.

Restocking Fee:
Our shop does not have a restocking fee.

Other Information:
We accept PayPal, Money Order and Personal Cheques. Please note that with Personal Cheques, clearance is 21 working days ( for U.S. cheques) because they are considered as Foreign Cheques by our bank. We only accept personal cheques from Canada and the U.S.A. All payments in U.S. Dollars.

We accept:

* Online
·   Make payments with PayPal
 
 
* Traditional
·   Money Order
·   Personal Check