Terms of Sale

 
Our Service Pledge To You:
My goal is to have happy repeat customers. I will answer all email promptly within 24 hours.
Your item will be shipped within 3 days after my receiving payment.
All items are carefully packed, I sometimes use recycled materials to add that extra care for fragile items to ensure safe delivery to your home.
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Buyer to pay shipping and insurance. Shipping to be U.S. Priority Mail unless other arrangements have been made.
Cost is based on shipping from 97383 Oregon to your Zip Code.
I will be happy to calculate the shipping costs for you.

For International buyers, we ship using insured USPS Priority Mail International. All Customs Duties and Taxes are the full responsibility of the buyer. We will try our best to keep the shipping costs as low as possible.

Restocking Fee:
Our shop does not have a restocking fee.

Other Information:
I offer a generous layaway policy.

Acceptable forms of payment:

Money Orders or Checks ( 7 to10 day Bank clearing time)

We Cannot take Paypal payments on Lay-a-ways.

Item plus shipping charges:
20% down payment, 40% due in 30 days, 40% due in 60 days.

Please contact me for details for Extended layaway on purchases over $500.00.


Payment to be made with U.S.dollars for international customers I recommend PayPal or an international money order in U.S. dollars.

We accept:

* Online ·        * Traditional ·   Money Order ·   Personal Check