Dolls and Lace

Celebrating 20 years in business & 11 years online!
Member since April 2004 View Profile

Free Domestic Shipping on any Doll or Bear purchased Nov 27-Dec 22. We r unable to offer additional discounts AND free ship..

Terms of Sale

 
Our Service Pledge To You:
We pledge to make your online ordering experience a positive one. We try to be as accurate as possible in our descriptions and attempt to mail your orders in a timely fashion.
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Buyer pays actual shipping, insurance, etc. We do not charge a handling fee, however our shipping fees do include a minimal fee for materials used to pack your order, envelopes, boxes, etc which have been purchased to ship your order.

Our shipping rates,based on value, are as follows:


Order totals of $35 or less--First class shipping w delivery confirmation--$3.85
Order totals between $35.01 and $55--First class shipping with delivery confirmation--$4.95
Order totals between $55.01 and $100--Priority shipping WITH insurance, del conf--$7.95
Order totals between $100.01-$200--Priority shipping, insurance, delivery confirm--$9.95
Order totals between $200.01-$350-- Priority shipping, insurance, delivery confirm--$12.49
Order total between $350.01-$500--Priority shipping, insurance, delivery confirm--$14.95
Order totals over $500.01--We will email shipping costs to you before item is shipped.
International orders.--We will email you shipping costs before your item is shipped.

Domestic orders: If you wish to have your order insured, and it is not listed as an option, contact us.
International orders: If you wish to have your order insured, contact Susan.

Restocking Fee:
We do not charge a restocking fee. However, your refund will exclude shipping and insurance fees.

Other Information:
Yes, we do accept layaways. Ask about our terms!

We accept:

* Online ·        * Traditional ·   Money Order ·   Personal Check ·   Cash ·    Discover Card ·    MasterCard ·    Visa