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I'm new to Ruby Lane. Please check out my store for items of interest!
Terms of Sale
Our Service Pledge To You:
I respond promptly to all orders and emails of inquiry. Your purchases are carefully packed and shipped promptly, often within 24 hours of payment. I guarantee my items and very much want to please my customers.
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
Buyer pays for shipping and handling, delivery confirmation and insurance. Insurance is required for all items, unless otherwise noted. I ship with USPS Priority Mail on most items, and USPS First Class Mail on the very smallest of items.
International shipping and handling will be by USPS insured International Express Mail. Customs forms are filled out with the specific amounts paid for items.
I will combine shipping on all but the heaviest of items.
Restocking Fee:
Our shop does not have a restocking fee.
Other Information:
Shipping costs are not refunded on returns unless a significant descriptive error was made.
I am happy to sell to international customers. However, I will accept Paypal only for international sales.
I'm always happy to answer any questions about my items, or provide additional pictures. Replies are generally sent within 24 hours or less.
Layaways are available on all items. My terms are 90 days, with 1/3 down upfront, and 2 remaining equal payments. All layaway payments are non-refundable if the terms are not met. Please contact me before purchasing something you want a layaway on, and if you have any questions about the layaway policy. I do not discount layaway items.
We accept:
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