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PLEASE see list of 25% off PRINTS at the bottom of About Us!!
Terms of Sale
Our Service Pledge To You:
We will acknowledge all questions and orders within 24 hours and in most cases in less time then that. We always ship the next day after receipt of payment, sometimes the same day(Except for personal checks, which merchandise will be held until check clears bank, which could be 10 days).
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
Buyer pays for shipping and insurance. We do not ship without insurance and it is very inexpensive. If shipping and insurance is not listed with an item, please include your zip code. We will contact buyer to give actual shipping and insurance costs, either by e-mail or phone. International buyers please E-mail for rates.
Restocking Fee:
Our shop does not have a restocking fee.
Other Information:
Your purchase will be confirmed within 24 hours. If not, PLEASE contact us because we did not get the order!! We accept PayPal, money orders and personal checks. PayPal payment is due within 48 hours of confirmed purchase or PLEASE let us know. Personal checks and Money Orders need to be received in 10 days or item will be relisted. Orders paid by personal check will not be shipped until check clears bank. This could be 10 business days.Please make checks and money orders out to:
FRANK VELTRI
74-5058 Hanahanai Lp.
Kailua-Kona, HI 96740
Please contact us if you have any questions about an item. Since every item is vintage or antique there is some wear. We try to describe wear and marks on them to the best of our ability.
We accept:
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