Terms of Sale

 
Our Service Pledge To You:
We will respond to all orders within 48 hours.
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Buyer pays for shipping, insurance and handling unless otherwise agreed upon by seller. Insurance will be added automatically unless requested otherwise. I currently ship via USPS. Priority shipping is $5.00 within the 48 contiguous U.S. states.

Shipping for purchases over $100 in the U.S. are free! If you prefer next day Express Service, rates normally start at $14.00. International shipping charges start at $15.00

Shipping Time: Orders placed on our site usually ship within 48 hours with receipt of payment.
Most orders within the United States should arrive within 2 to 3 days from date of ship.

International orders should arrive within 8 business days using USPS Global Priority Mail. Tracking is not offered with this service.

Please contact us for International Express with tracking. Services start at $15.00 USD. If you prefer overnight or express shipping, please contact deliasdelight@yahoo.com for pricing before placing an order.

Restocking Fee:
We do not charge a restocking fee. Buyer agrees to pay for shipping and handling for returns and all returns must be sent back in a traceable manner where receipt confirmation can be verified.

Other Information:
No sales tax outside of Illinois.

We accept:

* Online ·        * Traditional · None Accepted