Ruby Lane: Antiques & Art, Vintage Collectibles, Jewelry
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RubyLane Logo Ruby Lane Home > CSH Designs Handcrafted Artisan Jewelry > Terms of Sale
CSH Designs Handcrafted Artisan Jewelry
CSH Designs Handcrafted Artisan Jewelry
Custom Designed Jewelry with Eclectic Elements, Sterling Silver, and Swarovski Crystals.
Exclusively on Ruby Lane. Member since September 2007 View Profile

Modern, Classic, and One-of-a-Kind Jeweled Art. Complimentary U.S. Priority shipping.

Terms of Sale

 
Our Service Pledge To You:
CSH Designs knows that its customers deserve respect, courtesy, and our very best efforts. We respond to and ship all orders within 24 hours of receipt of payment, (excluding weekends and National holidays). A tracking number will be emailed as soon as your package ships so that you will know when to expect your purchases. We stand behind all of our items. Please contact us upon receipt of items if you have any concerns.
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Always free United States USPS Priority shipping. Orders over $50.00 ship with Insurance, which is included in the price of the item, and which requires a signature upon delivery, unless you decline insurance coverage. Orders less than $50.00 may be insured at the customer's expense for $1.65. Insurance is highly recommended for all shipments. I cannot be responsible for packages lost or mishandled by the shipper.

Free International shipping for orders over $150.00 to countries that the United States Postal Service ships to. International orders under $150.00 should email me for shipping rates before making a purchase. International shipments are required to submit payment through Paypal. All international buyers are responsible for shipping insurance, and any taxes, customs and duties that may be assessed by their government.

Shipping, Insurance, Duties, and Customs charges are not refundable.

Restocking Fee:
We charge a 10% restocking fee on all items returned.

Other Information:
We offer a generous Layaway plan for items over $100.00, with a 25% down payment and three installments of 25% within the next three months. Cancellations up to 10 days from start of layaway are entitled to a full refund. Cancellations after 10 days from start of layaway will be given store credit only. Please email us if you have any questions.

Custom Orders: We would love to work with you on a custom order. Custom projects may include your choice of metal, stone, bead type, color, style, and length. We do not take custom orders from customers who have pictures such as magazine ads, or the like, as we do not copy other works, but we will be more than happy to design something for you that is uniquely your own. We request a 50% non-refundable deposit, with the remaining 50% due when you have approved the finished jewelry piece via emailed photographs. After approval, custom orders are non-returnable and non-refundable. Please email us if you need further information.

Wholesale Orders: We require a Sales Tax License number or, in the case of buyers in states with no sales tax, a Business License number. International buyers must provide registration, permit, or license number; or a printed copy of an invoice showing your business name, phone number, and address. All wholesale orders must be prepaid. All prices shown on this site are retail price. Wholesale is 40-50% off the retail price. For complete wholesale terms and pricing please send us an email.

Your jewelry is created for a lifetime of wear. However, as with all fine jewelry, it is not meant to be abused. Dry it with a soft cloth if it gets wet, don’t swim with it on, avoid bleach and cleaning chemicals when wearing any fine jewelry. It is usually best to remove your jewelry before going to bed at night. Due to the natural aging of metals, jewelry will darken slightly over time. To restore the natural luster, use a soft, felt polishing cloth. Do not use polishes or cleaning fluids.

All orders that ship within Texas are subject to an 8.25% sales tax.

We accept:

* Online
·   Make payments with PayPal using Visa, Mastercard, Discover, AMEX
 
 
* Traditional
·   Money Order
·   Personal Check
·   Cash