Terms of Sale

Quality Antiques & Collectibles with Exceptional Service
Exclusively on Ruby Lane. Member since February 2008 View Profile

Free Domestic 1st Class Shipping on Jewelry & Storewide 10% Discount This Week

Terms of Sale

Our Service Pledge To You:
If you have any questions, please drop us a line and we will be happy to promptly reply.

Our Mission is to provide complete, professional, and discreet sales and service. We strive to ensure your satisfaction.

Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
We are happy to combine shipping costs for multiple purchases. If you'd like a quote, just let us know what items you'd like to purchase.

Shipping Timeframes: Personal checks must be cleared before shipping (10 days). Items paid for with PayPal or money orders will be shipped within 3 business days of payment receipt.

Shipping: ALL items are shipped at the buyer's expense. We use USPS Priority Mail for almost all items. We privately insure all shipments unless the buyer requests USPS insurance. A comparison of insurance rates and coverages is available by contacting us for information. In the unlikely event of receipt of broken merchandise, please contact us for claim instructions. On International shipments, items will be accurately described and valued on Customs Forms.

We provide secure, professional packing for the treasures we ship!

Restocking Fee:
Our shop does not have a restocking fee.

Other Information:
U.S. Buyers: we accept PayPal as well as Personal checks and Money orders. PayPal shipments will only be sent to confirmed addresses. To recoup our bank fees, there will be a $20.00 charge on all returned checks.

International Buyers please note: We accept ONLY PayPal.

Payment must be received within 7 days of purchase, unless other arrangements are made in advance of the purchase. Connecticut residents are required to remit a 6% State Sales Tax or provide a valid Tax Exempt Form.

We accept:

* Online