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Offering Free Domestic Shipping and Discounted International Shipping on all Jewelry Purchases until October 15, 2008.
Terms of Sale
Our Service Pledge To You:
Prompt reliable and courteous service with response to all requests within 24 hours. We try to ship within 24 hours of payment for all items.
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
Buyer will be responsible for shipping and insurance charges unless otherwise indicated. I use USPS service and never charge a handling fee. Packages are sent the most economical way possible. My packing is secure with bubble wrap and packing peanuts. Insurance is offered on all items, but is optional. It is recommended on glass and fragile items as we cannot be responsible for postal office handling or loss of item through the post office.
Restocking Fee:
We may charge a restocking fee, which would be 10% of purchase price. We are unable to refund shipping charges. Please make certain you have read the description of all items carefully before purchasing. Thank you.
Other Information:
Payment is expected within a reasonable amount of time. Payment with checks or money orders should be received within 10 days of initiation of a purchase order. Paypal payments should be received within 3 days of initiation of a purchase order.
We accept:
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