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Every day in every way we are getting better!
Terms of Sale
Our Service Pledge To You:
All items are described as fully and honestly as possible. I make every effort to research every item. At times it is hard to get exact information. I prefer to give honest lack of specific knowledge than misinformation. Customer satisfaction is a core value! I treat people the way I wish to be treated.
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
Shipping within 7 days of receipt of payment. If you are in a hurry, please contact us and we will try to get it out more quickly. Buyer pays actual shipping, handling and insurance. Items of exceptional size will be shipped DHL in order to keep costs at a minimum.
Restocking Fee:
We charge a 10% restocking fee on returns unless there was a mistake in the item description.
Other Information:
Pennsylvania residents pay 6% sales tax!
We accept:
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